Vector Airport Systems is a growing international aviation company with a positive team culture and an emphasis on visionary leadership. Our hard-working, innovative team delivers aircraft tracking, revenue genera􀀁on, environmental impact, and other mission-critical solu􀀁ons to our clients across the United States and abroad. Over the past two years, we have seen record growth expansion of our business and growth opportunities across our entire team. 

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About the Position:​

PLANEPASS® is Vector’s proprietary accounts receivable management solution for airports. We seek a dynamic manager to lead the PLANEPASS® department and oversee a team of nine (and growing) to ensure operational goals are met and exceeded. The ideal candidate will have a comprehensive technical understanding of all stages of the accounts receivable cycle and a proven track record of increasing operational efficiency and accuracy. This role requires a proactive approach to managing departmental operations and the ability to foster the professional growth of team members by sharing knowledge and promoting skill development. As the department manager, you will collaborate with senior management to establish departmental goals, generate new SOPs, and refine existing ones to meet those goals. The ability to communicate effectively with colleagues, clients, and all levels of leadership is essential. We seek someone with the flexibility and willingness to jump in to assist the team with any and all tasks. 

Managerial Responsibilities:

• Research, develop, and implement customer service and collection procedures to increase overall departmental efficiency and increase revenue.    

• Strategies for late-stage receivables.   

• Develop the department’s priorities and create schedules and assignments to achieve operational goals.

• Resolve escalated issues and requests quickly and effectively by deciding the best course of action.

• Ensure the department maintains Vector’s collection success rate and customer service standards.

• Oversee the preparation of financial reports.

• Measure productivity by analyzing performance data, financial data, and activity reports.

• Conduct performance evaluations that are timely and constructive.

• Coordinate training programs for new staff and identify ongoing training needs for current staff, providing mentorship as needed.

• Assist in all departmental tasks as needed to ensure the team’s success as a group, including customer service, collections, reporting, and other ad hoc requests.

Required Skills and Abilities

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• Excellent management and supervisory skills. 

• Experience in business and consumer collections. 

• Ability to interpret financial and operational data as needed to establish goals.

• Proficient in accounts receivable and collection practices

• Experience coordinating an expansive portfolio of data validation in a tight invoicing timeframe.   

• Knowledge of best practices in enterprise-level banking.   

• Excellent research and problem-solving skills.    

• Excellent written and verbal communication skills.    

• Excellent organizational and time management skills.    

• Proficient in Microso􀀂 Office Suite or similar software.

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To view the full job description and apply, please visit Indeed.